Mr. Ken Hicks, Director of Finance,
Dysart Unified School District
The Trust provides the Dysart Unified School District with not just insurance coverage, but also an incredibly high level of service. The knowledge, skills and ability of their staff help districts not just in processing claims, but in avoiding them altogether. The Dysart Unified School District is a better, safer place because of the close relationship the district has with the Trust."
Mr. Jeff Gadd, Assistant Superintendent for Business Services,
Madison Elementary School District
Madison School District has been insured with the Trust for many years. During that time, the district has experienced several building and vehicle losses. The Trust has provided funds for alternate facilities when necessary and has always been very responsive in providing service to the district and satisfying claims so that the district could permanently replace whatever facilities were damaged. The Trust has always been willing to offer advice and legal services regarding liability matters and has established a prepaid legal program which has greatly assisted the district with access to legal counsel on a preventative claims basis. We have been very satisfied with the Trust, much more so than we were with carriers when the district was privately insured.
Ms. Linda L. Morrow, Superintendent,
Navajo County Schools
In my capacity as the Navajo County School Superintendent, it has been a priviledge to work with the Trust. They have always been very responsive to our questions and concerns, giving us an honest and thorough assessment of our needs. It is truly wonderful to work with professionals that have such a high level of integrity. I look forward to many, many years of continued collaboration.
Ms. Christina Russell, Business Manager,
CAVIAT JTED
I feel that the Trust has always striven to address the needs that are unique to a district like ours (JTED). While the method for calculating premiums has often been challenging, I feel they have made an effort to be fair and equitable. They are extremely service oriented and I have the utmost confidence that our district's interests are as well protected as can be.
Mr. Terry White, Chief Financial Officer,
Liberty Elementary School District
As the CFO of a school district I am committed to fiscal responsibility. We, in public education, are entrusted with using public resources to provide a quality education for our students in an environment that requires prioritization based on student needs and legal requirements. To be successful in this charge we all need to mitigate our exposure to all financial risks. I have found that the Trust, through their expertise and knowledge of all property and liability risks that educational entities face on a daily basis, has responded exceptionally well to meeting this need. The Trust's participation in professional leadership activities, extensive library of reference materials and technical bulletins, innovative programs such as Pre-Paid Legal, and prompt competent customer service all combine to provide their clients with the tools necessary to succeed in managing risks. I recommend them highly for any district looking for help in the risk management area.
Mr. Mike Cox, Superintendent
Alpine Elementary School District
Even in our small rural setting, the Trust provides quality service. The personalized service that we are provided is excellent. We know that we are just a phone call away from getting a prompt response to whatever issue we may have. The site visits by the Trust also are invaluable and allow us to resolve issues and questions that can't be adequately described over the phone. All in all the Trust delivers on its promise.
Mr. Troy Thygerson, Superintendent,
Pima Unified School District
First and foremost, I receive quality customer service from my first phone call to closing out a claim or follow-up on a question. The Trust has always responded promptly to any question or concern. All Pima Unified School District Administrators have attended the Leadership Academy offered by the Trust. All participants enjoyed the real-life, hands-on experiences. In addition, the Trust provided In-Service training on "Duty to Report" to all staff members during our back-to-school meeting. We are pleased with our membership and the services provided to us at Pima Unified School District by the Trust.
Mr. Paul McDonald, Superintendent,
Bisbee Unified School District
I have been Superintendent of the Bisbee Unified School District for five years. During this time I have had the opportunity on many occasions to work closely with many members from the Trust. I have found the staff to be professional, knowledgeable and timely in all matters. During a difficult time with a bus accident, I was personally called by several members of the Trust to ensure I was doing all right with the situation and was even given their cell phones to contact them after business hours. This is truly exceptional customer service. I have found that the staff members listen attentively; use strong abilities to task analyze, and communicate in a clear manner. The Trust is also a resource where I go to find information regarding many aspects of running a school. From their manuals to the technical bulletins, information is readily available and always research based and thorough. I simply can not say enough about the Trust. They are an amazing organization and I am pleased to work with them.
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The Trust | 1112 W. Camelback Rd. | Phoenix, AZ 85013
TEL (800)266-4911 or (602)266-4911 | FAX (602)266-7754
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